|FOR IMMEDIATE RELEASE:
WEDNESDAY, AUGUST 4, 2004
|CONTACT: SHARON GANG
MAYOR ANNOUNCES NEW APPOINTEES
(Washington, DC) The Mayor announced three personnel appointments at today's weekly press conference. They include Gregg Pane as acting director of the DC Department of Health; Lydia L. Watts as HIV/AIDS Administrator at the DC Department of Health and William O. Howland, Jr., as acting director of the Department of Public Works. The appointments of Dr. Pane and Mr. Howland are subject to approval by the City Council. Attached are brief bios for these individuals.
William O. Howland, Jr.
Department of Public Works
William "Bill" Howland, Jr. has more than 20 years of local government experience, primarily as a senior executive. He is especially well-versed in managing organizational operations such as finances, human resources, information technology, and procurement. He has served as the Interim Director of the District's Department of Public Works since April 2004, where he has led the staff of 1,267 and recently has begun to reduce the backlog of abandoned vehicles from over 1,100 to just under 500.
From 2002 to 2004, Howland served as the Chief of Staff to the Deputy Mayor for Operations. In this role, he responded to various issues involving agencies in this cluster, particularly the Department of Motor Vehicles, Office of Contracting and Procurement and Office of Property Management. Among his accomplishments are initiating the review of temporary tags that ultimately led to the moratorium on temp tags, developing proposals to solicit trash hauling services for the Department of Public Works, and reducing the District government's fleet size.
Mr. Howland joined the District in 2001, as the Deputy Director for the Department of Human Services (DHS), where he directed the administrative management for the agency. He managed the capital budget for DHS, oversaw construction and renovation of agency buildings and led a team of eight departments to create an emergency management plan to shelter displaced residents and reunify families. He also played an important role as a member of the steering committee for ASMP, the District's Administrative Systems Modernization Program.
Mr. Howland also served the Fairfax County Government for 17 years, as a Personnel Analyst, an Assistant to the County Executive, and finally as Director of the Department of Administration, where he managed more than 200 employees and an $11 million budget. His workflow redesigns increased productivity and reduced the cost of administrative support services by more than $1.4 million, or 15 percent.
Mr. Howland holds an M.S. in Public Policy and Management from Carnegie Mellon University and an A.B. in Political Science from the University of California - Berkeley.
Gregg A. Pane, MD, MPA, CPE, FACPE, FACEP
Department of Health
Dr. Gregg A. Pane brings more than 20 years of executive level public health experience to the District government. He joins the District from Detroit, Michigan's Henry Ford Health System (HFHS), where he has served as System Vice President for Clinical Quality and Safety and Medical Director for Public Policy Initiatives for the past two years.
The HFHS is a $2.5 billion integrated medical system with five major hospitals and numerous clinics, a 500,000-member HMO, and 800 doctors. Dr. Pane manages 35 direct staff members responsible for quality, safety and accreditation and serves as vice president at 900-bed Henry Ford Hospital. At HFHS Pane established innovative initiatives in health literacy and consumer quality and served as a co-director of the Chronic Disease Initiative.
Prior to joining the HFHS, Pane served as the Chief Policy and Planning Officer for the Veterans Health Administration (VHA) from 1996-2003. He helped transform the VHA into a coordinated outpatient-based system and managed more than 100 employees responsible for strategic planning, policy, performance management, and external affairs. He also served as the Acting Chief of VHA Emergency Management during his tenure at VHA, representing the VHA on National Security Council disaster and anti-terrorism planning.
Dr. Pane's wide-ranging medical professional experience includes two years as the Vice President of Quality Management and Chief Medical Officer for Unisys Health Information Management and two years as Medical Director of the Louisiana Medicaid Program. He also was an Associate Adjunct Professor and Residency Program Director at the University of California - Irvine Division of Emergency Medicine for several years.
Dr. Pane received a B.S. from the University of Michigan at Flint, Michigan, an M.D. from the University of Michigan Medical School in Ann Arbor, Michigan, and an M.P.A. in Health Services Administration from the University of San Francisco College of Professional Studies in San Francisco, California. He is a Certified Physician Executive (CPE), a Fellow in the American College of Physician Executives (FACPE), and a Fellow of the American College of Emergency Physicians (FACEP). He is widely published and has served on numerous health care commissions.
Detailed résumé for Gregg Pane
Lydia L. Watts, MJ
Department of Health
Lydia L. Watts brings more than 17 years of public health experience to the District government, most recently as the Health Policy Director for the Rainbow/PUSH Coalition from 2000 to 2004. In this position Watts secured more than $1 million in funding for HIV/AIDS projects, served as the chief domestic and international liaison for HIV/AIDS-related activities, and worked with Black Entertainment Television to nationally televise two HIV/AIDS Town Hall meetings. Among Watts' other accomplishments, she created the 1st National Ministers HIV/AIDS Testing Initiative and convened a panel on Women and HIV Disease, which included, among others, former President Clinton and the first ladies of Nigeria and Haiti.
Prior to working with the Rainbow/PUSH coalition, Watts spent four years at the Chicago Department of Public Health, first as the Contract Director for the office of HIV/AIDS Public Policy and Programs and then as the Director for Correctional Health Care Initiatives. As Director of Correctional Health Care Initiatives, Watts led the effort to develop the first statewide Public Health and Corrections Task Force in the country, and acquired a $3 million grant for a 5-year national demonstration project for HIV ex-offenders returning to the community. As Contract Director, Watts served as the city of Chicago's principal liaison for all HIV/AIDS and STD grant-related activities, managing more than $6.8 million in funding.
Ms. Watts has also served as the Health Programs Manager at Treatment Alternatives for Special Clients and as the Education and Training Manager and Accreditation Survey Manager for the National Commission on Correctional Health Care. As Education and Training Manager, she developed a national training program for service providers working with incarcerated youth on public health issues including HIV/AIDS, tuberculosis, chemical dependency, mental health, prevention and risk reduction, peer education, and violence.
Ms. Watts received her undergraduate degree from the University of Missouri-Columbia and her graduate degree from Loyola University Law School, Health Law Program. She is the co-founder of the National Alliance for Minority Correctional Health Care Providers; a member of the National Minority AIDS Council, HIV and Prisons Advisory Board; a distinguished faculty member of Bristol Myers-Squibb, Division of Immunology: Correctional HIV Medical Services; a past advisory board member of the National Association of City and County Officials; a member of the Chicago-based Walgreens Task Force; and a consultant for the National Commission on Correctional Health Care. She also is a co-owner of Out the Box Productions, which produced La Vida Chicago, a Latin dance program.
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GREGG A. PANE, MD, MPA, CPE, FACPE, FACEP
University of San Francisco,
College of Professional Studies, M.P.A., Health Services Administration,
Wright State University School of Medicine, Dayton, OH,
Emergency Medicine Residency, 1981-84
University of Michigan Medical School, Ann Arbor, MI,
M.D., 1981 University of Michigan-Flint, Flint, MI, B.S., 1977
System Vice President,
Clinical Quality and Safety
Medical Director, Public Policy Initiatives
Henry Ford Health System (HFHS), Detroit, MI, 2003-04
Report to System CEO and CEO, HFMG
for $2.5B integrated system: six major hospitals and clinics; 500K member HMO (HAP); 800 M.D.
Manage 35 staff; responsible for
quality/safety; accreditation/regulatory affairs
Serve as VP at 900-bed HFH; Board
Member, Health Alliance Plan (HAP)
Member, CEO Cabinet, System
Executive Team, External Relations/Advocacy
Developed system quality/safety
goals and strategies; performance agreements
Established innovative initiatives
in Health Literacy and Consumer Quality
Achieved top quartile or better on
over half of HEDIS metrics
Leading JCAHO re-accreditation;
directing CMS Pay for Performance efforts
Oversight of contracts with Premier,
Press Ganey and JCR
Co-Director, innovative Chronic
Disease Initiative w/ HAP, Big-3 Automakers
Attained system commitment for
implementation of all NQF 30 Safe Practices
Active public policy leader with
JCAHO, BCBS, CMS, MPRO, NCQA, MSMS
Chief Policy and Planning Officer (Senior VP)
Veterans Health Administration (VHA), Washington, DC,
Report to Under Secretary for Health
(CEO) of largest US health system: $25B, 180K employee, 1300-facility, 21-network integrated
system serving 6.2M vets
Term, non-career SES responsible for
corporate strategy and performance in transforming VHA into outpatient-based, quality-focused,
Managed over 150 staff: strategic
planning; policy; performance/quality; external affairs (GAO/IG/MI/OMB/legislative); enrollment
Member, Corporate Boards for Policy
(Vice Chair); Executive Resources; IT; Compliance; Leadership; Performance; Quality (QM/QUERI);
Acting Chief, VHA Emergency
Management (120 staff) 1998-99
Key senior executive leader in Dr.
Ken Kizer's major VHA transformation
National implementation director for
new enrollment system and benefits plan
Coordinated VHA action plans and
follow-up on QM issues from GAO/IG/MI
Directed enrollee actuarial
projections/analysis/policy scenarios for VHA budget
Directed enrollee projection data for VHA capital
asset realignment (CARES)
Oversight of corporate
performance/quality monitors in VHA budget and performance plan (ranked # 1 in fed govt) and strategic
plan (#2 in fed govt)
Author of Journey of Change annual
corporate report and strategic forecast
Formulated 6 for 2006 strategic
quality and performance framework
Key role in creation of VHA
performance contracts and 10-point quality plan
Co-developed VA/CMS Data Merge MOA
for quality management/research
Led Medicare pilot negotiations with
CMS, CBO, Hill, OMB; achieved MOA
VHA representative- National
Security Council disaster/anti-terrorism planning
Directed Patient's Bill of Rights:
consumer info; ext appeals; emergency care
Directed Malcolm Baldrige Award
Strategic Planning; Member, Steering Team
Medical staff appointment, Univ of
Maryland-VA Baltimore Emergency Dept
Vice President, Quality Management and Chief Medical
Unisys Health Information Management (HIM), Reston, VA, 1994-96
Senior manager reporting to
President of $150M, 1600 employee organization
assessment/managed care services in 9 Medicaid programs, 2 state data repositories, FL State Employee Health Plan,
Kentucky Health Policy Board Data
Repository: Deputy Project Manager
Implemented USQA software into 2
state Medicaid programs to enable case-mix and severity-adjusted comparative reports and profiling
from claims data
Co-authored Pennsylvania Health Care
Cost Containment Council Data Repository and Univ of Oklahoma SoonerCare MSO proposals
Senior Medical Consultant to Florida
State Employee Health Plan
Advised state clients on Medicaid
HEDIS draft guidelines
Co-authored health information
network and DSS business plans
Member, Unisys/Univ of Florida Task
Force; resolved Medicaid billing issues
Member, senior management team;
achieved 35% revenue growth rate 1993-95
Medical Director, Louisiana Medicaid Program
Unisys HIM (State Medicaid fiscal intermediary), Baton
Rouge, LA, 1992-94
Chief Medical Officer (contracted to
Unisys by state) for $4.2B, 650,000 beneficiary state Medicaid program;
directed 50 staff
Responsible for authorized services
(procedures, medical equipment, hospital admissions/LOS, home health,
long-term care), medical review, fraud and abuse, managed care, outcomes
studies and medical policy
Assisted with planning, policy
development, provider recruitment and monitoring of rural PCCM managed care waiver program (CommunityCare)
Appointed by Health and Hospitals
Secretary to serve on Steering Committee which formulated HCFA 1115 Medicaid managed care waiver
Conducted focused quality management
analyses on C-sections, helicopter transports, and chiropractic services resulting in large
program cost savings
Developed and directed new Hospital
Pre-Admission/LOS review program for 120K admits/yr (acute, LTC, rehab, psych) resulting
in $68M savings
Instituted CQI principles, enhanced
customer service orientation and increased automation to achieve reduction 35% manpower cost and 60%
Appointed Associate Adjunct
Professor, LSU School of Medicine
Associate Adjunct Professor; Assistant Chief and
Residency Program Director
Division of Emergency Medicine, Univ of
California-Irvine, Orange, CA, 1985-92
Assistant Director for 40,000 annual volume teaching
hospital emergency dept with Level I trauma center, paramedic base
station, poison center, fast-track unit and observation/holding unit;
annual budget $5M, 100 staff
Director of 18 housestaff residency
Led development, implementation and
management of new residency program: coordinated Accreditation Council
for Graduate Medical Education application and survey processes;
achieved full accreditation and upper eschelon test scores
Founded PUSH FOR LIFE, annual mass
CPR training event: coordinated media, volunteers and organization;
trained 1000 laypersons each year
Associate Director, Emergency Services
Alachua General Hospital, Gainesville, FL, 1984-85
Associate Director of 33,000 volume
county hospital ER and helicopter program
Associate Clinical Professor, Univ
of Florida Dept of Community Health
Coordinated Univ of Florida Family
Medicine resident rotation
Served as Attending Physician at
Univ of Florida football events
Named Medical Director, Santa Fe
Community College Paramedic Program
Directed educational program for
LifeFlight helicopter aeromedical staff
Elected to ACPE Board of
VA Secretary's Exceptional Service Award, 2003
Under Secretary for Health Exemplary Service Award, 2003
Marquis Who's Who in the East, 2001; Who's Who in Health
Dr. Michael Giacalone Lecturer, University of Michigan-Flint,
ACPE Board of Directors Candidate, 1999
ACPE Rodney T. West
Literary Achievement Award (Best article), 1997
VA Executive Performance
Award, 1996, 1999, 2000, 2001
Unisys Management Leadership Award, 1993
Unisys Quality Champions Group Teamwork Award, 1993
Fellowship, Western Regional Finalist, 1990
Univ of California-Irvine
Physician Recognition Award, 1989
Western Ohio Emergency Medical Services Council
Excellence Award, 1984
Executive (CPE), 1998
Top Secret Government Clearance (VHA Emergency
Fellow, American College of Physician Executives (FACPE),
Diplomate, American Board of Medical Management (ABMM), 1995
Fellow, American College of Emergency Physicians (FACEP), 1987
Diplomate, American Board of Emergency Medicine, 1985
Diplomate, National Board of Medical Examiners,
State Medical Licensure in Virginia, California, Florida
Consultant Oversight (HFHS):
Premier (Risk-Adjustment); RadicaLogic, JCR
Consultant, Embassy of
Japan, Ministry of Public Management, 2002
Senior Medical Consultant, Presidential Task Force, VA/DoD
Health Reform, 2001
Senior Consultant, Transformation Task Force, Navy
Consultant, World Bank Group, Health Sector, 1999
* Evaluated EMS system for Government of Lebanon;
represented Secretary HHS Consultant Oversight (VHA): Deloitte
(Medicare); Milliman USA (Actuary)
VA Delegate, AMA House of
Member, AMA Section Council on Federal and Military
Metropolitan Washington Regional HIV Health Services
California Affiliate, American Heart Association
California Emergency Medicine Political Action Committee
California College of Emergency Physicians (CAL/ACEP)
Government Affairs Committee,
Board of Directors Secretary,
Society for Academic Emergency Medicine (SAEM)
Michigan State Legislature Public Policy Research Staff,
National Public Radio interview
at AMA House of Delegates
C-SPAN Live national Veterans Day call-in telecast
VA Enrollment test marketing- Spokane WA and Lexington KY
Medicaid C-section rates and payment- Paul Harvey and
local Baton Rouge media
ER violence- live SF talk radio
CPR and HIV- ABC national news remote
Heart disease prevention; CPR training- various local
radio and TV spots
Grant Reviewer and Panel
Chair, DHHS/HRSA, Office of Rural Health Policy
Performance Project (Syracuse Univ/Govt Executive Magazine)
National Academy of Public
Administration (NAPA); Performance Consortium
NAPA Standing Panel on
Executive Organization and Management (EOM)
National Advisory Committee,
VHA Health Services Research and Development
National Health Policy Forum (George Washington Univ)
Editorial Review Panel,
Editorial Board, The Public Manager
Editorial Reviewer, Western Journal of Medicine
Consultant, Annals of Emergency Medicine
ABMM Exam Item-writer (Integrated Delivery Systems)
Co-Chair, ACPE Vantage Council, 1995-97 (Editorial
ACEP Chapter Advisory Panel, 1990-91; reviewed
ACEP Academic Affairs Committee, 1988-90; authored
residency develop guide
California Medical Association, Scientific
Assembly Program Planner, 1989-90
NQF Task Force on Child
NQF-VA-Booz Allen Task Force on Networked Medical Device
CDC/DHHS-VA National Smallpox Immunization Task Force
National Quality Forum (NQF), Hospital Performance
Measures Project, 2002-03
Board Member, National Disaster Medical System
Member, Federal Advisory Committee on the Future of VA
Long Term Care, 1998
Member, National Practitioner Data Bank (NPDB)
Executive Committee, 1996
Member, Federally Chartered VA Residency
Realignment Review Committee, 1996
Chair, Louisiana Medicaid Drug
Utilization Review Board; achieved signif savings
of Hospitals and Health Systems
Orange County Emergency Medical Services Agency Quality
Orange County Board of
Supervisors Health Care Task Force
Medical Disaster Response, Inc (Non-profit public benefit corporation)
Orange County Board of Supervisors Emergency Medical Care Committee
Grand Club Member, 2003
Metro Detroit American Heart Walk (largest in U.S.)
Washington DC Regional Chapter; Member Gala Exec Committee
Michigan, Networking for Michigan
Board of Governors, University of
Michigan Club of Washington, DC
Treasurer, Board of
Directors, Friends of McLean Community Center, 1999 University of
Michigan-Flint, Office of Development
WETA (Local PBS Affiliate) Leadership Circle, 1996-98
Board of Directors, Baton Rouge Chapter, American Heart
Orange County Chapter, American Heart Association
President, 1990-92; public education
and fundraising oversight; spokesman
Coordinator, PUSH FOR LIFE, free
public mass CPR training event, one of the largest in the world; targeted toward seniors; English
and Spanish versions
Galens Medical Society, University of Michigan
Medical School, 1980-81
Pane G, Martindale M, Stockford D: VA as a safety net for
uninsured veterans. Health Affairs (submitted) 2002.
Stockford D, Martindale M, Pane G: Veteran uninsurance
trends- improving methods and measurement. AJPH (submitted) 2002.
Stockford D, Martindale M, Pane G: Health insurance
coverage of veterans and non-vets. (submitted)
Pane G: VHA organizational transformation. Public
2000; Vol 29(1): 21.
Kizer K, Pane G: The "new VA": delivering
health care value through integrated service networks. Ann Emerg Med
1997; 30:804-7. (Rodney T. West Literary Achievement Award)
Butcher A, Fos P, Pane G: Racial variations in c-section
rates: an analysis of Medicaid data in Louisiana. Association for Health
Services Research (poster) June 1995, Chicago. Journal of Public Health
Manage and Practice 1997;3(2):41-48.
Pane G, Hulshoff G, Raymond J: Information strategies for
health care reform: a nationwide valueadd health info network. Group
Health Association of America 1994 Institute Proceedings, Miami.
Pane G, Hulshoff G: Managed care in state Medicaid
programs. Phys Exec J Manage 1994;20:3-6.
Pane G, Taliaferro E: Health
care cost containment: policy options. Ann Emerg Med 1994;23:103-8.
Pane G, Chevalier G: Pressure ulcers: benefits and costs
of new therapies. JAMA 1993;269:2735.
Lowe R, Young G, Pane G: Proposals
for health care reform: how do we evaluate them? Ann Emerg Med
Pane G: Hospital admission through the emergency
department. JAMA (letter) 1992;267:1609-10.
Pane G, Salness K, Bade R:
Cardiac arrest in Orange County, California: Utstein style reporting of
a systemwide EMS study. Ann Emerg Med (abstract)
Pane G: Preventing and controlling violence in the
emergency dept. West J Med 1991;155:285-6.
Pane G, Farner M, Salness K: Cost implications of delayed
access to care in patients admitted through the emergency department.
Ann Emerg Med (abstract) 1991;20:167-8.
Pane G, Farner M, Salness K: Health access problems of
medically indigent emergency department, walk-in patients. Ann Emerg Med
Pane G, Winiarski A, Salness: Aggression directed toward
emergency department staff at a university teaching hospital. Ann Emerg
Med 1991;20:283-6; J Emerg Med (abstract) May 1990; Ann Emerg Med
Pane G, Salness K: Targeted recruitment of senior
citizens and cardiac patients to a mass CPR training course. Ann Emerg
Pane G, Salness K: A survey of participants in a mass CPR
training course. Ann Emerg Med 1987; 16:1112-6.
Pane G, Mohler S, Hamilton G: The Cincinnati DC-9
experience: lessons in aircraft and airport safety. Aviat Space Envir
BOOKS, NEWSPAPER ARTICLES:
Pane G: Case study: practical politics in action. In:
Gale F (ed) Practical politics. ACPE 2000, Tampa
Pane G, Kizer K (eds):
Journey of Change. Dept of Veterans Affairs 1997, 1998, Washington, DC.
Pane G: Nausea and vomiting. In: Hamilton G, (ed)
Presenting signs and symptoms in the emergency department: evaluation
and treatment. Williams and Wilkins 1993, Baltimore.
Pane G: Baby Doe's death illustrates health crisis. Los
Angeles Times Commentary, Sun, Feb 5, 1992
Pane G, Jordan R: Emergency medicine residency: new
program development guidelines. American College of Emergency Physicians
Pane G: Nausea and vomiting. In: Hamilton G, (ed)
Emergency medicine: an approach to clinical problem solving. W.B.
Saunders 1991, Philadelphia.
Pane G: It's time to get serious about curing the health
system's ills. Los Angeles Times Commentary Sun, Oct 7, 1990.
Pane G: If we work together, we can resuscitate the
ailing health care system. Los Angeles Times Commentary, Sun, Sept 10,
INVITED PRESENTATIONS (selected):
Health Care Leadership Challenges. Keynote Speaker-
Michigan Society for Infection Control Spring Meeting. April 2004,
Integrating Planning, Performance and Finance to Improve
Public Health Outcomes. Opening Speaker- Linking Measures to Outcomes in
Public Health Programs. NIGI, May 2002, Washington
Turning Information into Insight: A Public-Private Sector
Partnership Health Care Forecasting Model. Keynote Panel- 12th Federal
Forecasters Conference. April 2002, Washington, DC.
Transforming VHA. NAPA-Johns Hopkins U: Is Govt
Manageable?. June 2001, Washington, DC.
Performance Panel. NAPA 2001
National Performance Conference, June 2001, Washington, DC.
Secretary of the Navy Retiree Council, April 2001, Washington, DC.
Performance Partnerships for Public Health Programs.
Performance Institute, March 2001, Atlanta. Dr. Michael Giacalone
Lecture. University of Michigan-Flint, Jan 2001, Flint, MI.
Henry Ford Health System (Case study): Hospital Systems
in Transition: Post-BBA. National Health Policy Forum, May 2000,
Rural Health Care. National Rural Policy Conference.
March 2000, Washington, DC.
Performance Measures for Chronic Disease. National
Institute for Government Innovation/GWU: Measuring and Improving Govt
Health Program Performance, April 2000, Washington, DC.
Purchasers Discuss Quality Improvement. ESRI, Jan 2000,
GPRA Implementation- is it working? Assn of Govt
Accountants, May 1999, Washington, DC.
Implementing Performance Management in VHA. National
Academy of Public Administration Fall Meeting, November 1998,
Results-Oriented Health Planning and Budgeting. American
Evaluation Assn, Oct 1998, Chicago.
Eligibility Reform and Medicare in
the VA (panel). ACHE Annual Meeting, March 1997, Chicago.
Medicaid Changes: Implications for Emergency Medicine;
and State Approaches to Managed Care in the ER (panel). ACEP Assembly,
Sept 1994, Orlando.
Youth Violence: The Financial and Human Resources Crisis
(moderator); and Data Systems: Smart Shopping. Dept Health and Human
Services/American Trauma Society Meeting, May 1994, McLean.